Fire alarm servicing
Servicing that keeps your alarm ready, not just compliant
Regular, documented fire alarm servicing to BS 5839-1 for commercial buildings, blocks of flats and HMOs — with clear reports and honest advice after every visit.
- Fully trained engineers
- 24-hour rapid callout
- Trusted by councils and businesses
What's included
What every service visit covers
A structured inspection and test of the whole system, not a quick glance at the panel.
- Panel, battery and power supply checks
- Detector and call point testing on rotation
- Sounder and visual alarm device testing
- Cause-and-effect and interface verification
- Fault diagnosis and remedial repairs
- Logbook updates and service certification
- Clear report with any recommendations
- Reminder scheduling so visits are never missed
Servicing
Every device tested, every result recorded
Detectors, sounders and call points are checked in turn, with the findings written up so your logbook stays complete.
Our process
A servicing agreement, without the admin
Takeover survey
We inspect your existing system, review its history and flag anything that needs attention before the agreement starts.
Scheduled visits
Servicing is planned at the intervals BS 5839-1 recommends for your premises, booked around your occupants.
Test & report
Engineers test the system methodically, update your logbook and leave a clear written report after each visit.
Rectify & advise
If we find faults we quote repairs plainly, and advise honestly when devices or panels are reaching end of life.
Meeting your responsibilities under the Fire Safety Order
The Regulatory Reform (Fire Safety) Order 2005 requires the responsible person to keep fire alarms maintained in efficient working order. Servicing to BS 5839-1, with proper records, is how that duty is demonstrated.
- BS 5839-1 servicing intervals
- Logbook & service records
- Responsible-person support
FAQs
Common questions
How often should a fire alarm be serviced?
BS 5839-1 recommends servicing at least every six months for most systems, with more frequent attention where the fire risk assessment requires it. We will advise the right interval for your building.
Can you take over a system installed by another company?
Yes. We start with a takeover survey to confirm the system's condition, then put it on a normal servicing schedule.
What if you find a fault during a service?
We explain it in plain English, make the system safe where possible, and quote any remedial work separately so you can decide with full information.
Do you cover out-of-hours faults?
Yes — our 24-hour rapid callout line is available for urgent faults between scheduled visits.
Keep exploring
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Talk to an engineer
Due a fire alarm service?
Send us your panel details and last service date, and we'll come back with a straightforward servicing proposal.